AI in business modernization
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Integrated AIOps – the way ahead
Integrated AIOps – integrated artificial intelligence (AI) for IT operations is a holistic approach that integrates enterprise IT operations into one solution for the digital age. It employs big data, analytics, automation, AI, and machine learning capabilities to maximize the benefits and minimize operating costs while eliminating silos at the same time.
Integrated AIOps, in conjunction with the specialized team of multi-skilled engineers from DigiOps introduces a powerful synergy that takes IT operations to new heights. DigiOps is traditionally seen a separate delivery model with a dedicated team of specialized engineers committed to streamlining customers' digital operations and processes. By combining the expertise of the DigiOps team with the cutting-edge capabilities of Integrated AIOps, we can help companies achieve exceptional results.
Integrated AIOps uses AI and machine learning technologies to boost operational efficiency with predictive, dynamic insights. The key benefits are predictive forecasting with higher accuracy, faster decision making, increased visibility, and faster root-cause analysis. This service integrates with various monitoring and TSM platforms and supports physically and logically separated multi-tenant environments.
Karel Suchý
Head of Global DigiOps Delivery, Tietoevry Tech Services
Key benefits
Accurate root-cause analysis
The platform uses advanced machine learning algorithms that aggregate and correlate events, logs, and alerts from multiple sources, uncovering patterns that enable accurate root-cause analysis.
Process automation & IT ticket reduction
The platform automates repetitive tasks with runbooks and workflows that can be configured on the go. It uses AI to identify potential use cases for ticket automation and elimination.
Enriched operational visibility
The platform provides a single, central overview of your mission-critical assets and services, eliminating silos and ensuring service availability with no downtime.
On the spotlight
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Find out how our DigiOps team - powered by AIOps - is transforming our digital operations and infrastructure services of Posti.
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Learn moreTietoevry has been awarded a long-term next generation IT services contract for City of Stockholm
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Read more in our blogKey features
Service and topology discovery
Help your IT teams model business-critical services and their underlying application and infrastructure stacks. Service maps help pinpoint root causes of IT service degradation, deliver realtime visibility over IT service health, and identify key performance. Topology maps reveal insights and real-time dependencies for enterprise application and infrastructure layers.
Intelligent event management powered by AI
Consolidate native and third-party events from legacy and next-generation workloads with noise elimination plus contextualization and correlation to reduce the overall volume of events. Ensure faster resolution by automatically routing incidents to the right teams.
Predictive intelligence
Predict outages and gather inferences using the power of the platform’s cognitive engine. The platform uses AI to classify structured and unstructured data, identifies patterns, and creates clusters of incidents and requests.
Zero-touch automation
Solve tickets and execute business process flows without manual intervention. Our automation framework lets technicians store standard operating procedures, remediations, and automation policies in one place. Integrate any existing automation platform and leverage the power of zero-touch setup with the self-healing functionality
Telemetry analysis
Aggregate data that is in the form of events, metrices, and logs in a structured or semi-structured format and condense it into analytics using the power of AI to enable predictive recommendations and zero-touch automation.
Integrated dashboards
A single, real time, configurable view for IT availability and performance with data consolidated from multiple sources plus built-in interactive, customizable dashboards and operations reporting modules.
