Combining holistic digital customer experience and the best-in-class technical solutions available, accelerating your digital sales and marketing capabilities to the next level.
We help our customers to take full advantage of their investments in digital platforms, turning them into holistic digital sales and marketing ecosystems with continuous development and optimization streams. By orchestrating an end-to-end customer journey, we create solutions that exceed the customer's expectations. Our customers benefit from seamless customer experience, business growth, improved customer acquisition costs, and increased customer lifetime value.Our diverse team of experts can design, implement and optimize your digital sales and marketing capabilities, taking the customer experience to the next level. We have vast expertise in
• digital commerce and digital self-service advisory
• activation marketing and marketing automation
• personalization
• growth hacking
• utilization of data & analytics insights
• customer activation, customer lifecycles and journeys
We harness technology for the best personalized experience meaning that we work with various commerce and marketing technologies, selecting the right solutions, platforms and tools according to our customers’ needs. Years of expertise in the domain give us the valued partner network and platform knowledge to share with our customers (such as Selligent Marketing Cloud, SAP, Salesforce Marketing Cloud Account Engagement, Google Stack, and Optimizely Digital Experience).
Head of Digital Growth
Key benefits
Redeem the total value of customer data
Our strategy, design, implementation, and optimization services help you activate customer data and personalize content to achieve efficient customer acquisition and meaningful customer engagement.
Measurable business value
More leads, more deals, lower customer acquisition costs, lower marketing costs, better marketing and sales alignment, and better insights into customer journeys.
High-quality customer engagements
Our experts help you to achieve your goals and KPIs by forming an integrated activation marketing and sales engine which supports you in the critical areas of design, planning, and management.
Key capabilities
From silos to ecosystems
The essence of modern sales and marketing is about data activation and personalization. It’s about an ecosystem that enables the orchestration of omnichannel customer experience. This ecosystem approach includes systems, processes, and people. Getting this shift right, companies require a diverse spectrum of competencies and the agility, and vision to change, improve, measure, and continuously optimize.
Omnichannel customer experience
Marketing automation and customer activation is about focusing on business impact and the whole customer journey, not just on single channels or tools. We help you to understand your customers, engage them across channels, and manage B2C or B2B marketing. You can enhance your marketing with the help of AI, identify the customers to engage with, and empower predictive recommendations.
Your partner for growth
Need for an advance with your digital marketing and communication optimization process and practices? Do you want to leverage customer insights, test new ideas regularly, and make decisions based on testing? We help you make this a core part of your way of working and achieve the best results with agile way of working.
Turning data into insights
How are your marketing and activation initiatives performing today, and how are they contributing to your business and service development? What leads are most likely to convert? Who are the customers most likely to buy based on data from the existing customer base? Our experts can help you address these questions and more with our sales and marketing analytics services.
Our insights
The importance of carefully selecting the right functionality for value creation when building the customer portal
One can create opportunities to meet and surpass high customer expectations and develop valuable relationships by building customer portals.
Read moreCustomer portal is hotter than ever
A customer portal offers numerous benefits to businesses looking to improve customer satisfaction and streamline communication.
Read why customer portals are hot right nowChatGPT will change work faster than expected
Since its launch in November 2022, the chatbot has revolutionised our understanding of communicating with computers.
Read more about how ChatGPT will change work