The new reality: tougher rules, smarter fraudsters, higher expectations
Banks across the world face increasing pressure to fight fraud and comply with strict regulations. Meeting requirements for customer due diligence and identity verification has become more complex, as fraudsters exploit stolen identities and shared credentials, such as passwords, to open accounts for money laundering or other criminal activities. At the same time, customers expect instant, digital onboarding without visiting a branch or filling out complicated forms. The market needs a solution that brings together strong compliance, effective fraud prevention, and a seamless user experience across multiple countries — and that is exactly what we deliver.
Build instant trust, right from the first click
Tietoevry Banking’s Identity Proofing solution helps banks verify a customer’s identity remotely with speed, accuracy, and trust. By leveraging something you are and something you have, along with a smartphone, we enable remote verification of a user’s presence and identity. The process combines biometric checks, real-time document validation, and secure data handling, removing the need for manual uploads or branch visits. This means banks can offer seamless onboarding experiences, while customers enjoy a quick and simple process that takes less than a minute.
One secure, scalable solution for the entire European market
Unlike traditional methods that rely on static credentials, our solution ties biometric verification directly to physical documents, adapting to each situation. Low-risk customers log in with face or fingerprint ID, while high-risk transactions trigger extra checks or re-identification. Suspicious cases can generate instant alerts and audit reports, protecting banks from liability while keeping the customer journey smooth for trusted users. This multi-layered approach makes it far harder for fraudsters to succeed with stolen or shared credentials.
We provide full European coverage in one platform as our solution supports passports and national ID cards from 94 countries. This wide coverage means you can use one solution across Europe with confidence, reducing the need for multiple local providers while serving both domestic and international customers with the same seamless process.
The result is faster onboarding, fewer fraud attempts, and complete regulatory confidence — all in one solution
