Defence Centre and BPO services

Financial institutions of all sizes are increasingly partnering with external providers for fraud defense given the high cost of in-house software development and headcount needed to stay compliant with growing regulatory demands.

Tietoevry Banking’s Defence Centre and BPO services give clients the choice to outsource anything from a single service to the entire financial crime prevention function, either on a BPO basis or on-premises via Software as a Service (SaaS).

We continuously update our services to ensure full compliance with existing and future regulations. Our industry-leading data centers offer >99.9% uptime and full security.

Since 1997, we’ve delivered a better than 95% fraud detection rate for more than 100 clients across Europe – 24/7/365. We cover every aspect of the transaction value chain, providing best-in-class financial crime prevention at competitive rates.

André Moen Eide

Head of Defence Centre, Financial Crime Prevention

Effective solutions

Sharing experiences

Our systems learn from fraud events across our entire client base – meaning that fraud types discovered for one client can be used to prevent fraud across all the rest.

Shared costs

Working for more than 130 clients across Europe, we’re able to bring leading-edge expertise to functions such as compliance and data science, reducing your investment in these areas while improving performance.

Always-on services that work

We can deliver a fully outsourced financial crime prevention operation for your financial institution that detects, stops and prevents fraud 24 hours a day, seven days a week, all year round.

Keep ahead of criminals

Our next-generation risk engine offers enhanced monitoring that learns from fraud events and stops both recognized fraud types and emerging fraud types such as spear phishing, ATO and more.

Insights

Flexible service models

From a single service through to full Business Process Outsourcing (BPO), we’ve got you covered.

Monitoring every step

We can monitor transactions, payment initiations, tokenization and even 3D secure transactions to prevent fraud and deliver lower friction.

Full investigation and reporting

We can handle regulatory and legal reporting for you from an all-in-one platform built for both manual and automatic reporting.

Our analytics are always learning

Our innovative analytics combine with AI and ML to help identify and stop new fraud types as they emerge.

Monitoring

Card Transaction Monitoring 3DS Monitoring Account Fraud Monitoring Token Monitoring

SaaS and Managed service

Whether you need a single component or full BPO, we got you covered. Our platform is delivered as a modular SaaS solution and we offer outsources fraud operations as a managed service.

Reporting and analytics

The data produced by our fraud prevention system is utilized in our reporting platform to compile fraud reports for authorities as well as generating valuable fraud insights in live dashboards.